Privacy Policy

Last updated: 10 January 2026

1. Introduction

GenQLabs ("we," "our," or "us") operates KillSwitch ("Service"), a product designed to provide automated risk management for trading accounts. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using KillSwitch, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Name (as provided during Google authentication)
  • Email address
  • Profile photo (if available from your Google account)
  • Unique user identifier (UUID)
  • Account creation date and timestamp

2.2 Trading Configuration Data

To provide the Service, we collect and store your trading configuration settings, including:

  • Maximum daily loss limits
  • Maximum daily profit targets
  • Maximum trades per day
  • Position type preferences (Intraday, Swing)
  • Automated action preferences (order cancellation, position closing)
  • Kill switch settings

2.3 Broker Connection Information

When you connect your broker account, we collect:

  • Broker name (e.g., Dhan, Zerodha)
  • API credentials (Client ID, Access Token) - encrypted and stored securely
  • Token expiration timestamps
  • Connection status and verification status

Important: We do not store your broker account passwords. All broker connections use authorized API flows with limited permissions as granted by you.

2.4 Trading Activity Data

To monitor your account and execute automated actions, we may access:

  • Real-time P&L (Profit & Loss) information
  • Order counts and status
  • Position information
  • Trade execution logs (for audit purposes)

2.5 Usage and Technical Data

  • Device information (browser type, operating system)
  • IP address
  • Access logs and timestamps
  • Service usage patterns
  • Error logs and diagnostic information

2.6 Payment Information

Payment processing is handled by third-party payment gateways. We do not store your credit card details or payment information. We only receive confirmation of successful payments and transaction IDs.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

  • To provide, maintain, and improve the KillSwitch Service
  • To monitor your trading account and execute automated actions
  • To process your trading configuration settings
  • To manage your broker connections

3.2 Account Management

  • To create and manage your user account
  • To authenticate your identity
  • To communicate with you about your account
  • To process subscription renewals and payments

3.3 Security and Compliance

  • To detect and prevent fraud, abuse, or security threats
  • To comply with legal obligations and regulatory requirements
  • To maintain audit logs for accountability
  • To enforce our Terms and Conditions

3.4 Communication

  • To send you service-related notifications
  • To respond to your inquiries and support requests
  • To notify you about subscription expiration and renewals
  • To inform you about important policy changes

3.5 Service Improvement

  • To analyze usage patterns and improve Service functionality
  • To develop new features and enhancements
  • To troubleshoot technical issues

4. Data Security

We implement industry-standard security measures to protect your information:

4.1 Encryption

  • All data transmitted between your device and our servers is encrypted using SSL/TLS protocols
  • Sensitive information, including API credentials, is encrypted at rest using strong encryption algorithms
  • Passwords and authentication tokens are hashed and never stored in plain text

4.2 Access Controls

  • Access to your data is restricted to authorized personnel only
  • We use role-based access controls to limit data access based on job function
  • All access to sensitive data is logged and monitored

4.3 Infrastructure Security

  • Our servers are hosted on secure cloud infrastructure with regular security updates
  • We implement firewalls, intrusion detection systems, and other security measures
  • Regular security audits and vulnerability assessments are conducted

Important: While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your information.

5. Data Sharing and Disclosure

5.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for advertising or marketing purposes.

5.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service:

  • Cloud Hosting Providers: For server infrastructure and data storage
  • Payment Processors: For processing subscription payments
  • Analytics Services: For analyzing Service usage (anonymized data only)
  • Email Service Providers: For sending service notifications

All service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.3 Broker APIs

When you connect your broker account, we interact with your broker's API on your behalf. Your broker may collect information about API usage in accordance with their privacy policy.

5.4 Legal Requirements

We may disclose your information if required by law:

  • To comply with legal obligations or court orders
  • To respond to government or regulatory requests
  • To enforce our Terms and Conditions
  • To protect our rights, property, or safety
  • To prevent fraud or security threats

5.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

6. Your Rights and Choices

Under Indian law and best practices, you have the following rights regarding your personal information:

6.1 Access and Portability

  • You can access your account information through your dashboard
  • You can request a copy of your personal data by contacting us
  • You can export your trading configuration settings

6.2 Correction and Update

  • You can update your account information through your dashboard
  • You can modify your trading configuration at any time
  • You can update your broker connection settings

6.3 Deletion

  • You can request deletion of your account and associated data
  • We will delete your data within 30 days of receiving a valid deletion request, subject to legal retention requirements
  • Some information may be retained for legal compliance or audit purposes

6.4 Withdrawal of Consent

You can withdraw your consent for data processing at any time by contacting us. However, withdrawal may affect your ability to use the Service.

6.5 Opt-Out of Communications

You can opt out of non-essential communications by contacting us or using the unsubscribe links in our emails. Service-related communications cannot be opted out of.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

7.1 Types of Cookies

  • Essential Cookies: Required for the Service to function (authentication, session management)
  • Analytics Cookies: Help us understand how users interact with the Service (anonymized)
  • Preference Cookies: Remember your settings and preferences

7.2 Cookie Management

You can control cookies through your browser settings. However, disabling essential cookies may affect Service functionality.

8. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy:

  • Account Information: Retained while your account is active and for 90 days after account deletion
  • Trading Configuration: Retained while your account is active and for 90 days after account deletion
  • Broker Credentials: Retained while your account is active and deleted immediately upon account deletion
  • Audit Logs: Retained for up to 2 years for compliance and security purposes
  • Payment Records: Retained as required by law (typically 7 years)

After the retention period, data is securely deleted or anonymized.

9. Children's Privacy

KillSwitch is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will delete such information.

10. Third-Party Links

Our Service may contain links to third-party websites (such as broker websites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than India, where our service providers operate. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Compliance with Indian Laws

We comply with applicable Indian laws and regulations, including:

  • The Information Technology Act, 2000 and its rules
  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • SEBI regulations regarding data protection in financial services

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be notified through:

  • Email notification to your registered email address
  • Notice on our website or Service dashboard
  • Updated "Last updated" date at the top of this policy

Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

14. Grievance Officer

In accordance with Indian IT Rules, we have appointed a Grievance Officer to address your privacy concerns:

Grievance Officer: GenQLabs Privacy Team

Email: support@killswitch.in

Response Time: We aim to respond to all privacy grievances within 30 days.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: support@killswitch.in

Product: KillSwitch, a product of GenQLabs

By using KillSwitch, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any part of this policy, please do not use our Service.